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Yes, you can pay with your credit/debit card if you don’t have a PayPal account.
Simply use the ‘Paypal Guest Checkout’ when you are redirected to the Paypal window from the checkout.
The relay magnet is an additional magnet that is smaller than the main magnet. It is placed in the strap of the Explorer, Executive, Windsor Leather and Elite to increase the overall depth of magnetic field – providing an extra ‘boost’ of magnetic therapy.
All Bioflow products (excluding the Classic) measure in excess of 2000 gauss on the main magnet module. The Classic measures in excess of 1750 gauss.
More than one magnet does not mean that the gauss is multiplied (as many other sellers imply). The gauss remains the same as it is spread over a wider area.
As long as our water care guidance is followed (see the next question), then the strength of our Bioflow magnets are guaranteed for life.
We offer a 6 month guarantee against faulty parts and workmanship on our silicone sport wristbands and a 12 month guarantee on all other products.
Our silicone sport wristbands are waterproof.
All other Bioflow products are water resistant and will withstand being out in the rain or washing your hands. They are not suitable for any kind of prolonged water exposure or submersion (e.g. showering, bathing or swimming).
Bioflow products are alternative or complimentary health products and use magnetic therapy, which is verified as ‘no health risk’ by the World Health Organisation.
Because of the increasing popularity of complementary and alternative medicine, the medical profession is constantly learning more about these non-conventional approaches.
When doctors use the term ‘alternative medicine’ they are referring to practices not usually used in conventional Western medicine. When an alternative medicine therapy is used in addition to (not instead of) conventional medicine, it’s called complementary.
We will not make any claim that any of our products will prevent, cure, mitigate, treat or diagnose illness.
There is no substitute for sound medical advice and we recommend that if you are concerned about a health issue, you should consult a doctor or medical professional.
Bioflow bracelets and wristbands are best worn comfortably around the wrist. There is no need for it to fit tightly around the wrist or to touch the skin for the wearer to benefit from the magnet technology.
Measure around your wrist using a tape measure or print out our sizing guide which you can find on our Wear & Care page. If you are between sizes we recommend that you go up a size. For example, if your wrist measures 18cm then you might want to choose a Medium Sport wristband.
Bioflow wristbands and bracelets can be worn with the magnet module on top or underneath the wrist.
Yes. Many people wear more than one at a time. If you find yourself feeling lightheaded whilst wearing multiple products, simply reduce the number that you wear and drink plenty of water.
Yes, you or your pet can wear Bioflow all day and night but please remember to remove accordingly in relation to our water care guidelines – see above ‘Are Bioflow products water resistant?’
It is important to follow our guidelines here to keep your product clean and your skin happy.
No. As with all magnetic products, you should not wear a Bioflow if you have a pacemaker or any other implant that could be affected by magnetic fields.
We advise pregnant women to consult their doctors before wearing magnetic products.
In very rare cases some people may experience an adverse reaction to their Bioflow product.
Bioflow Sport wristbands are made of silicone. Silicone allergy is rare but those who experience it may have symptoms such as rashes and inflammation. Often, any reaction experienced is non-allergic and can be resolved or prevented by following our wear and cleaning guidelines here.
We use Grade 304 & 306L Stainless Steel in our bracelets and wristbands. This by nature may contain trace elements of nickel. It is therefore possible that a small number of people who are hypersensitive may suffer a reaction.
If you start to experience redness or skin irritation on your wrist, remove the product. If symptoms persist longer than 3 days of not wearing your Bioflow, please contact your GP.
It is not possible to experience an allergic reaction to the magnetic field.
If you have a mechanical movement (a watch that needs to be wound, or automatically rewinds itself) you should wear Bioflow on the opposite wrist as your wristwatch.
You can wear the product on either wrist.
Yes, you will just need to measure your ankle accordingly.
You can buy replacement clasps for the Elite, links for the Pirouette and straps for the Explorer and Executive wristbands here.
We use Paypal as our payment system, which allows customers to either pay by card or log in to PayPal where you can choose from your linked cards or bank accounts.
Paypal use the latest in data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud.
This means your online payment will be processed securely and your details will be kept safe. Bioflow will never see or be in possession of your credit or debit card details.
All orders from are shipped by Standard Post – Signed For from our UK warehouse. Your order will be dispatched within 24 hours, with the exception of weekends and public holidays. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery.
For any queries concerning your order, please contact us here.
Yes. Our product instructions are available to download on our Wear & Care page.