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Delivery

We are now processing and despatching orders as normal. 

Please make sure you have entered every field for the delivery address in the checkout window. Deliveries may be delayed or rejected if part of the address is missing or entered incorrectly.

Standard Post: £2.99 – FREE on orders over £40

We use Royal Mail to deliver to UK Mainland, Northern Ireland, Isle of Man and Isle of Wight and the Scottish Islands. Delivery is usually within 1-2 days, however please allow up to 15 delivery days before contacting us regarding your delivery. If there is no answer at your specified delivery address, a card will be left to arrange collection from your local post office.

Standard Post: £3.50

Our Standard Post service is for parcels weighing up to 2kg. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery. 

 

Please Note: this service is NOT tracked.

 

Standard Post – Signed For: £9.40

Our Standard Post ‘Signed For’ service is for parcels weighing up to 2kg. Delivery is usually within 3-10 days, depending on the postal service in the delivery country. Please allow up to 21 working days before contacting us regarding your delivery.

 

Express Courier: Cost varies per destination

Depending on the destination, delivery with our Express Courier can take between 1 and 5 days. Please select your country in the checkout to view our Express Courier rates.

 

If the item is returned to us for any reason, we are unable to refund any carriage paid. If you require the item to be resent, carriage will be re-charged.

 

Please Note: South Africa and United Arab Emirates can only order using our Express Courier option.

 

Custom Duties and Import VAT

If you are in Australia and would like to place an order please visit www.bioflow.com/au

 

If you are in the US and would like to place an order please visit www.bioflow.com/us

 

If you are in Europe and would like to place an order please visit www.bioflow.com/eu

 

Please note: We will only ship Replacement Parts to Australia & United States from our UK website.